Privacy Policy
1. Information We Collect
When you use the Paper & Petal ATL website or submit a consultation request, we may collect the following personal information:
- Name
- Email address
- Phone number (optional)
- Event details and commission preferences
- Any additional information you choose to provide in your consultation message
We do not use tracking cookies beyond what is essential for website functionality. Our site is hosted on Netlify, which may collect standard server logs (IP address, browser type, pages visited) for security and performance purposes.
2. How We Use Your Information
We use the information we collect to:
- Respond to your consultation requests and commission inquiries
- Fulfill and manage commissioned botanical art pieces
- Communicate about order status, studio visits, and delivery logistics
- Send you updates about new collections or events, only if you have opted in to receive such communications
3. Information Sharing
Paper & Petal ATL does not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Hosting providers (Netlify) for website infrastructure
- Email service providers for delivering commission-related communications
- Payment processors for securely handling commission payments
These providers are contractually obligated to use your information only for the purposes of providing their services to us.
4. Data Retention
We retain consultation and commission data for up to 2 years after the last interaction. After this period, your data is securely deleted unless you have an active commission or have opted in to ongoing communications. You may request earlier deletion at any time.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete data
- Delete your personal information from our records
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at commissions@paperandpetalatl.com.
6. Children's Privacy
Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will promptly delete it.
7. Changes to This Policy
Paper & Petal ATL may update this Privacy Policy from time to time. Material changes will be noted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact
For questions or concerns about this Privacy Policy, please contact us at commissions@paperandpetalatl.com.